Editorial
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Editorial
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LegalBet India's editorial team is made up of industry professionals that can guide you on the best betting sites in India.
Last Update
4 months ago
Editorial
Written By:
Editorial
About Author
LegalBet India's editorial team is made up of industry professionals that can guide you on the best betting sites in India.
Last Update
4 months ago
Last update: - 4 months ago

Betway India Review: Why Betway Ceased Operations in India

Illegal Not Accepting Indian Accounts
Not Accepting Indian Accounts Betway India Review: Why Betway Ceased Operations in India

On 1 October 2023, Betway withdrew from the Indian market. On its website, a message said they ‘regrettably elected to cease trading operations in India.’

This is likely because the new tax rules are applicable from 1 October 2023, where casino games, horse racing, and other online games must pay a 28% tax on the total face value.

Unlike Bet365, Betway has not given time to its customers to check and withdraw their balances. 

That is because you can no longer log in and browse the site. There is no mention of any deadline either for withdrawals.

When you visit the site now, you get a message saying that have ceased trading in the region.

Indian Accounts Restricted on Betway
Indian Accounts Restricted on Betway

So, what do you do if you had a balance with Betway?

If you have a balance or have live bets in place, the best thing you can do is email the Betway team at enquiries@betway.com, along with your username.

I have done the same by asking for withdrawal details, balance, etc., and will update the detailed steps once I have a reply.

In the meantime, there are plenty of trusted betting sites still available in India.

Below are some tried and tested Betway alternatives you check out:

Betway remains one of the most trusted sportsbooks outside of India and continues to set the standards for other sportsbooks in terms of licenses, responsible gambling features, customer support, etc. 

And, while they do not accept Indian accounts now, the review below will give you an idea of what to look for in other sportsbooks before you pick one.

However, note that the review was done before their withdrawal from the Indian market, and you can no longer use the app, site, deposit modes, bonuses, etc.

Betway Overview

Pros

15+ Years in the Industry

Site Available in Hindi

Unique Bonuses

30+ Sports Categories

Live Streaming

Free Bets

Partial Cashout

Multiple Partnerships

Help Available in Hindi

Betway Blog

Cons

No PhonePe

Long Withdrawal Processing

High Min Withdrawal Limit

Bet Builder Only for Football

Limited Number of Games

No Slots

Hard to Find Live Chat

Separate Casino App

Screenshot
Screenshot
Screenshot
Screenshot
  • 15+ Years in the Market

  • Multiple Partnerships

  • Malta Gaming Authority License

Yes, Betway is absolutely trustworthy and safe to bet at. Besides being in the industry since 2006, it also carries a Malta Gaming Authority license.

This means that the Malta Gaming Authority regularly checks the sportsbook and casino to ensure they’re safe and fair to play.

The site also has the latest SSL encryption, which safely stores all sensitive data.

And if that’s not enough for you to trust Betway, let’s take a look at some of their partnerships.

Cricket West Indies (CWI)

In 2020, Betway extended its three-year contract with Cricket West Indies as CWI’s official betting partner.

This gave the brand broadcast presence and pitch at both men’s and women’s International Home Series Matches.

This deal also gave Betway the title of the Official Betting Partner of the Colonial Medical Insurance Super50 Cup and the marquee 50-over tournament in the West Indies.

But above all else, this partnership provides the players with education programs and supports CWI’s integrity.

Cricket South Africa (CSA)

Betway scored a deal with Cricket South Africa in 2020 and became CSA’s official partner.

The operator will be their main partner for the Test matches, the One Day International men’s national team, and the Twenty20 men’s team.

Surrey County Cricket Club (CCC)

Betway and the Surrey CCC have signed a deal to grant the sportsbook branding of all international and domestic match venues and the Vitality T20 Blast shirts.

Other Deals and Sponsorships

Betway also has ongoing deals with:

  • Ninjas in Pyjamas (NIP) Swedish eSports organisation
  • West Ham United football club  
  • Paris Saint-Germain eSports FIFA team
  • Brighton & Hove Albion Football Club

We believe this is enough for Betway to earn our trust.

Bonuses and Promotions

  • 100% Deposit Match

  • Flexi Bonuses

  • Free Bets

  • Weekly Promotions

Betway is known for its superb bonuses. What we love the most is that there’s something for everyone.

New players can enjoy welcome bonuses while existing bettors can take advantage of weekly offers and a free bet club.

Welcome Bonus

As the name suggests, the welcome bonus is available for all new players.

What’s unique is that all of Betway’s welcome bonuses are Flexi bonuses, which means they’re awarded as free bets or deposit-match-based bonuses.

Their basic welcome bonus is a 100% match bonus up to ₹2,500.

Betway Welcome Bonus
Betway’s Welcome Bonus

This means that if your first deposit is ₹1,500, Betway will give you another ₹1,500 for free that you can use to bet on any sport.

Please note that you will have to opt for this bonus while signing up for an account, and you’ll also have seven days to use the offer.

To use the bonus, you’ll have to wager the amount equal to six times the amount of the bonus you got. So, if you got ₹1,500 as a bonus, you’ll have to wager ₹9,000 to be able to use the bonus.

“But, what is ‘Flexi’ here?” we hear you ask.

This sounds like any other welcome bonus, but it’s not.

Betway’s Flexi bonuses allow you to withdraw your cash balance whenever you want and work according to a principle Betway calls “Bonus to Cash Ratio” or BCR.

BCR is the percentage split between your bonus balance and total cash balance.

This means that when you have an active Flexi bonus and place a bet, a part of the bet goes from your bonus, and a part goes from your current cash balance.

Anything you win also equals your bonus and cash balance in the same ratio.

Other Promotions

Betway’s bonuses vary according to the country you’re playing from, but their weekly bonuses are standard across all their platforms.

If you register, you’ll have a chance to enjoy:

  • Boundary Money Back Special
  • Run It Up Promotion
  • Just Chill Leaderboards and Prize Draw
  • Free Bet Club
  • Power Cards
  • Round of Riches Prize Draw
  • eSports Club
  • Betway Boosts

The Free Bet Club is another promotion we didn’t see at other sportsbooks. Every week, you’ll have a chance to get ₹500 if you spend at least ₹500 on doubles or higher.

Just note that this promotion runs from Saturday to Friday, and the bonus will be credited the following Saturday. 

You will also have to opt-in for this promotion by clicking the “Promotions” option in the top bar and scrolling through sports promotions until you find it. It’s usually in the last place.

Betway Free Bet Club
Betway’s Free Bet Club

Another interesting promotion is the Boundary Money Back Special. You’ll have to wager on one of the selected matches to qualify for this bonus.

If your pre-game bet loses, Betway will award you a Free Bet of up to ₹1,000, depending on your bet amount.

You’ll automatically opt in for this promotion when you sign up, so it is unnecessary to activate it.

Payment Methods

  • UPI and Paytm Available

  • Low Minimum Deposit

  • No PhonePe

  • Cryptos Not Accepted

  • Long Withdrawal Processing

  • High Min Withdrawal Limit

Betway offers a solid number of payment methods. You can choose between a bank transfer, payment cards, ecoPayz, Skrill, Neteller, and so on.

But, even though it’s one of the most popular payment methods in India, Betway doesn’t offer PhonePe as a banking method.

Payment MethodMinimum Deposit
VISA Cards₹200
Neteller₹500
UPI ₹500
AstroPay ₹200
Khelocard₹200
Flexepin₹200
Skrill₹200
ecoPayz₹200
Credit/Debit/NetBanking/Paytm ₹200
Banking Options at Betway

However, Betway doesn’t support cryptocurrencies, so you won’t have the option to place anonymous bets.

How to Deposit Money on Betway in India

Making a deposit is extremely simple. You’ll need to:

1. Go to the top bar and click “Bank” in the top right corner.

Betway Deposit Step One
Betway Deposit Step One

2. Select one of the payment options from the list.

Betway Deposit Step Two
Betway Deposit Step Two

3. Enter the amount you want to deposit.

4. And click on “Deposit.”

Betway Deposit Step Three
Betway Deposit Step Three

It’s that easy!

How to Withdraw Money from Betway in India

Withdrawing your winnings is as simple as depositing the money into your account. Once again, you’ll need to:

  1. Click the “Bank” in the top bar.
  2. Click on the “Withdraw” option.
  3. Enter the amount you’d like to withdraw.
  4. Choose the banking method.
  5. And withdraw your winnings.

So, is Betway safe for withdrawal?

Yes, it is! As we mentioned, they use the latest SSL encryption that keeps all your sensitive data safe, and they also require a strict KYC process.

That said, you will need to verify your account before withdrawing your money.

The minimum withdrawal sum is 10 EUR/US/CAD in rupee equivalent, which is approximately ₹800 at the time of writing.

What we didn’t like here is that the withdrawal processing can take up to 72 hours. This is a lot compared to other sportsbooks’ average of 48 hours.

Moreover, this process can take longer around weekends and busy betting seasons.

The minimum withdrawal is also way higher than at other bookmakers.

For example, the minimum at Bet365 is ₹350, while the minimum withdrawal at 22Bet is even lower — ₹100.

Signing up for a Betway account is very simple, and you can do it in a few steps if you follow our instructions.

1. Access the site and click “Sign Up” in the upper right corner, or “Register” at the bottom of the page.

Betway Signup Step One
Betway Signup Step One

2. Then, enter your personal info, like name, last name, and date of birth.

Betway Signup Step Two
Betway Signup Step Two

3. The next step will require you to provide some account info, like username, password, and email.

Betway Signup Step Three
Betway Signup Step Three

4. The final step requires you to provide some more details, like an address, phone number, and so on.

Betway Signup Step Four
Betway Signup Step Four

You can also set limits, choose your preferred language and currency, and opt-in for a welcome bonus at this step.

Betway Signup Step Five
Set Limits

After you go through all these steps, you’ll get a confirmation email. Activate your profile, and you can use your welcome bonus!

Betway Sportsbook

  • 30+ Sports Categories

  • Live Streaming

  • Cashout and Partial Cashout

  • Bet Builder Only for Football

You should check out Betway’s sportsbook if you consider yourself a sports enthusiast.

The online sportsbook offers wagering on all of the most well-known championships, tournaments, and sports worldwide.

Wide Variety

You can bet on daily cricket matches, Test matches, One Day Internationals, T20 Internationals, Tamil Nadu Premier League, European and international football cups, ATP, WTA, etc.

The whole selection of available sports consists of over 30 sports, with the most popular being:

  • Cricket
  • Football
  • Horse racing
  • Tennis
  • Basketball
  • Hockey
Betway Cricket
Betway’s Cricket Section

We were also happy to learn that many different bet types are available for each sport.

They range from the most popular markets to less known ones but will undoubtedly interest pro players.

You can choose from numerous options, including the classic:

  • Moneyline
  • Over/under
  • Single
  • Double, and
  • Accumulator bets

You can also bet on:

  • Match winner
  • Coin toss
  • First ball of the match
  • First ball dot or not
  • Highest opening partnership
  • Highest score
  • Over runs
  • Total runs
  • First wicket

and many, many more.

Betway Odds

As you know, odds vary depending on the sport, match, league, and other factors.

Betting Tip!

This is why you should always compare different sportsbooks before wagering on a match.

Let’s see what odds Betway offers for the England vs. South Africa Test match.

SportsbookEnglandSouth Africa
Betway1.902.80
10Cric1.932.78
22Bet2.0152.88
England vs. South Africa Odds Comparison

As you can see from our table, 22Bet offers the best odds for this match, both for the favorite and the underdog.

However, Betway is still offering pretty good odds.

As we mentioned, this greatly depends on the match, so be sure to do your research before you place a bet.

Live Streaming

The variety of live-streaming choices Betway’s sportsbook offers is the icing on the cake.

Depending on where you are, this will change, but most of the time, the sportsbook constantly has games available for streaming.

To find a live match, look at the left sidebar where all sports are listed.

Sports that have live matches at the moment will have a “live” tag next to them.

Betway Live Streaming
Find Live Streaming

Choose a sport, and you’ll see a little “watch” icon next to the live-streamed matches.

Betway Live Streaming Watch
Watch Live Streaming

Just note that you will have to have a positive balance or place a bet to be able to watch a match. This perk is otherwise free.

Bet Builder

You can create a personalised bet for any major football event, like the ISL, with Betway’s bet builder.

Every match eligible for a personalised bet will have the “BetYourWay” icon.

Betway Bet Builder
Betway Bet Builder

You can combine up to ten selections into one customised bet.

This option is primarily available for pre-game bets, but you can sometimes find it for some in-play bets.

Please note that cashout is not available for bet builder bets.

Betway Boosts

Betway offers odd boosts for certain cricket, football, tennis, and basketball events.

You can find the boosters in the quick links menu in the left side bar or the “all sports” list.

Betway Boosts
Betway Boosts

You should know that Betway boosts are offered for a limited time, and they are settled based on the results at the end of the regulation.

Cashout

All Betway sportsbook members can take advantage of Betway’s cashout and partial cashout options.

Cashout is a real-time bet settlement feature that allows you to withdraw your winnings or cut potential losses before the event you’ve placed a bet on ends.

You can find the cashout feature for all settled and unsettled bets in the “My Bets” section.

Betway Cash Out
Cash Out

And if you need more info, check out the “Cash Out” section right next to the “My Bets” feature.

Betway eSports

  • Variety of Markets

  • Live Streaming

  • Boosted Odds

  • Cash Out

When it comes to eSports, Betway is an absolute leader in the industry. CS:GO, Dota, LoL, and CoD are just a part of Betway’s eSports section.

Betway eSports
Betway eSports

The betting options depend on the tournaments, but Betway treats eSports just like regular sports. You can bet on the:

  • Match winner
  • Maps total
  • Correct score
  • Team to win the first map

and so on. Moreover, you can play around with handicap bets.

Live streaming and betting, boosted odds, and early cashout are also available to the eSports bettors.

Betway Casino

  • Live Casino Games

  • Bollywood Games

  • Game Shows

  • Live Poker

  • No Slots

  • Limited Number of Games

Betway is primarily a sportsbook, so it didn’t surprise us to see that there are barely over 120 games.

What we liked, though, is that all of the games are live.

You can enjoy Satta Matka, roulette, blackjack, Dragon Tiger, baccarat, poker, and dice games.

Additionally, you can play Andar Bahar, Bollywood games, Teen Patti, and game shows, which we didn’t see while testing other brands.

Betway Casino
Betway Casino

The live dealer games at Betway are run by Evolution Gaming, a renowned producer of live casino software.

Betway Casino caters to players with various bankrolls and spending limits, and the games provide a choice of betting options.

They accept and value all of your bets, no matter if they’re one rupee or ten thousand.

When it comes to the games, we noticed that the graphics were shown in HD, which improved their clarity.

Much as you’d find in a real casino, multiple camera angles and expert croupiers improve the experience.

And we were pleased that the live casino was mobile-friendly and maintained its excellent broadcast quality.

We just hope that Betway will add more games and include slots in their offer in the future.

  • Downloadable Apps

  • Reliable Mobile Site

  • Separate Casino App

If you prefer betting on the go or you’re tired of sitting at your computer, you can also access Betway on your phone.

From our experience, the mobile site offers the same features as the desktop version and is equally as fast and reliable.

But, if you decide to play on your phone, we recommend downloading the Betway app.

The app is lightning-quick and has all the features available on the desktop version, including live chat.

But, to make the app so quick, Betway had to separate their offer and create one app for sports betting and another for casino games.

This makes the apps very light and fast, but it can be a hassle if you’re into betting and playing casino games because you’ll have to switch from one app to the other.

How to Download Betway App

Downloading the Betway betting apps is incredibly easy. You just need to:

1. Access the Betway site.

2. Scroll to the bottom of any page.

3. Click on “Sports Betting App.”

Betway Sports Betting App
Download Betway Sports Betting App

4. You’ll see the app page.

Betway Sports Betting App Download
Betway’s App Page

5. Scan the QR code 

and that’s it! You can now place your first bet.

*Note: Even though the banner mentions Android, the app is available for iOS, too.

Customer Support

  • Live Chat

  • Comprehensive FAQ Section

  • Help Available in Hindi

  • Informational Videos

  • Betway Blog

  • Live Chat Only in English

  • Hard to Find Live Chat

  • No 24/7 Live Chat

Customer support typically shows how much a brand appreciates their users, and from what we’ve seen, Betway are really going all out.

The site is available in multiple languages, Hindi included. To change the language, click on the “English” button in the top bar and select Hindi.

Betway Hindi
Switch to Hindi

If you need any help, there’s a comprehensive FAQ section, also available in Hindi. And there are also informational videos.

To go to the help section, click on the arrow next to your name and then click the “Help” option. You’ll be then taken to the FAQ section.

Betway Help Section Step One
Betway’s Help Section

And, if that’s not enough, Betway also offers live chat support. However, reaching the live chat takes way more effort.

1. Click the arrow next to your name.

2. Select “Help.”

3. Scroll all the way down to the page.

4. Click on “Contact Us.”

Betway Help Section Step Two
Contact Us

5. Then click on “How to Contact Betway?”

Betway Help Step Three
How to Contact Betway

6. You’ll see explanations and steps to reach the live chat.

Betway Help Section Step Four
Scroll Through the Explanations

You don’t even need them at this point, so ignore them and scroll to the bottom.

7. You’ll see the “Do you need more help?” question.

8. Click on “Yes.”

Betway Help Section Step Five
Do You Need More Help?

You’ll see more options, and the live chat will be one of them.

10. Click on “Click here to launch live chat.”

Betway Help Section Step Seven
Launch Live Chat

11. Enter your name.

Betway Help Section Step Eight
Enter Your Name

12. Finally, you can talk to a real person!

Betway Help Section Step Nine
Talk to a Human

You’ll have to wait a few minutes for an agent, but Betway’s support team is very professional and knowledgeable.

But we hope that Betway will make the process of reaching the agents easier because right now, it seems hidden on the site.

Additional Help

Betway also has a very helpful blog section where you can read the latest news from the world of sports.

Get info and tips on anything from cricket and horse racing to football, UFC, and NHL.

Betway Blog
Betway Blog

You can access the blog from any page and just scroll to the top bar and click on “Blog.”

Our Verdict

We give Betway four out of five stars.

The main reasons for this are the long withdrawal processing and the high minimum withdrawal limit.

We understand that verifying a bettor’s identity takes time, but taking up to 72 hours is a bit too much, especially when the industry average is 48 hours.

Moreover, you can use the bet builder only for football matches, and the casino section is somewhat limited. Additionally, there are no slots.

We also don’t like that accessing the live chat takes so many steps, and we hope that Betway will work on this.

On the positive side, we were blown away by the sportsbook, unique Flexi bonuses, and various promotions.

The betting market variety and over 30 sports to bet on are just some reasons we love Betway.

Our team also appreciates that the site and help section are available in Hindi, making the betting easier for Indians who don’t speak English or are just more comfortable with Hindi.

Overall, we had a great betting experience, and we hope that Betway will keep improving their offer.

FAQs

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2 thoughts on “Betway India Review: Why Betway Ceased Operations in India

    User comments

  1. admin

    Hi bro I am from india in my betway wallet 19600 inr are there i want to withdraw that amount and I have sent mail to support team but there is no reply from them

    1. admin

      Hey Sankirth,

      We recently received a message from Betway saying

      ‘Please note that your account will be closed and where balances are due, they will be paid out accordingly. Should you still need assistance, after 30 days has passed, please feel free to reach out to us again.’

      This could mean that they are still in the process of paying out accounts, and you should get your money in a few days.

      I understand this can be troubling, hence I would recommend you email them at enquiries@betway.com

      Can you tell me how long has it been since you messaged them? Replied probably will take longer than usual.

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